Phoenix Benefit Administrators, LLC offers high quality, technically competent and cost-effective administration of insured and self-funded Health and Welfare Plans.
We believe that to attain the highest level of functioning, effective communication is essential. Access to our staff is easily and reliably accomplished by telephone, postal mail, Internet or personal visit. We also communicate directly with professional advisors retained by our clients including legal counsel, consultants, actuaries, accountants, and banks.
Ultimately, the key to successful implementation is our ability to walk our clients through the entire benefit process step-by-step with a knowledge base that is both comprehensive and accurate.
The Eligibility process begins with Employer reporting and continues with accurate and up to date record keeping. PBA maintains effective communication with Employers to ensure that each Member’s needs are met. Employee, Retiree, and Dependent eligibility records are maintained in a secure database by PBA and timely transmitted to Insurer, PPO and/or HMO selected by the Member at open enrollment time. Direct communication with Employers resolves questions on employment status.
Whether you need assistance with single Employer or multi-Employer Benefit Plans, we welcome the opportunity to have our Office become the Employee Benefits Office for your members. Below are some examples of the types of services we offer:
- Direct employee communication
- Enrollment and Eligibility for Employees, Retirees, Beneficiaries and Dependents
- New Hire and life events
- Open Enrollment
- Benefit Appeals
- Summary Plan Description Review and Distribution
- Death Benefit eligibility determination and payment
- Monthly Premium Statement(s) Preparation and Payment
- Self Funded Benefit Claims Adjudication
- Medical, A&S, Dental, Vision, Disability, Rx
- Preparation of management statistical reports
- Tax Forms 1099 MISC 1099 R and 1095 B Preparation and Mailing
- COBRA Compliance
- HIPAA Compliance
- QMCSO [Administration]
- Periodic Meetings with Plan Sponsor to Review Benefits Plan Design and Effectiveness
- Professional administration services